Privacy Policy

Introduction

Welcome to https://tile-flooring.alertblitz.com! We are dedicated to maintaining a transparent and secure environment for our users, ensuring that your privacy is respected at all times. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal data in compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
General Data Protection Law (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
Utah Consumer Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://tile-flooring.alertblitz.com
Any applications or services offered through our platform
User interactions on our websites, apps, and associated social media channels
Communication channels we use to engage with users, such as emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, or services linked from our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process personal data during user interactions:

Authorized User Access: When you use our applications and services as an authorized user, we collect and process your data to deliver the requested services.
Website Visits: We track user behavior on our websites to improve navigation, content, and functionality.
Communications: By subscribing to our newsletters or contacting us, you agree to receive communications from us, which may include promotional material, updates, and support.

Personal Data Collection

We collect various categories of personal data for different purposes:

Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
Payment Information: Data needed for processing payments, including cardholder name, card number, expiration dates, and security codes.
Financial Information: Personal financial data related to transactions conducted on our platform.
Purchase Information: Details about products or services purchased from us, including quantities, transaction dates, and delivery addresses.
Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of personalization and analytics.
Location Data: Information about your geographical location when you interact with our location-based services.
Feedback: Reviews, comments, or survey responses that help us improve our products and services.
Social Media Information: Data obtained from social media platforms when users choose to log in via these services.
Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through direct user input, form submissions, online interactions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: These ensure basic functions of the website, such as navigation and access to secure areas.
Preference Cookies: Used to remember user preferences and settings.
Analytics Cookies: Track user behavior to provide insights into site performance and user engagement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal requirements. When personal data is no longer required, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and inform you.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The right to correct any inaccurate or incomplete personal data we possess.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to limit how we use your personal data.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or through postal mail at:

Tile Flooring Data Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or general data-related questions, please contact us:

Email: [email protected]

Postal Mail: Tile Flooring Data Privacy Team, [Address]